Hifi Phono House
Main page » Catalogue » Conditions of Use Your account | Shopping Cart | Checkout

thorens kimberkable
asr supra
shure furutech
audiotechnica ssc
vincent viablue
nagaoka nagaoka
strangthwire goldring
hms denon
profigold opera
sumiko dual
jrtransrotor raysonic
project ortofon
consomance parasound

Hifi Phono House
Conditions of Use

Our terms and conditions
There are only the Hifi Phono House Terms and Conditions.
By placing an order you agree with these terms. 
Privacy Policy:
According to § 33 of the Federal Privacy Act, we hereby inform you that your personal data will be processed by machine. We save the contract text and send you the ordering information and our Terms and Conditions by e-mail. Your past orders with this contract worded text can be viewed in our customer area under "My Account" at any time. The confidentiality of data is assured.  For more information about privacy, click here. 
Product offering:
The presentation of products in our online shop is not a legally binding offer, but rather a non-binding online catalog. By clicking the button "Buy" in the shopping cart system, enter a binding order for the goods in the shopping cart. The confirmation of receipt of your order along with the acceptance of an order takes place immediately after mailing by an automated e-mail. With this e-mail confirmation of the purchase contract has been realized.
All our offers are subject to change. The price includes the legally valid value added tax. The trademarks are the property of their respective owners. We try to deposit the bulk of our portfolio with product images and technical information. Drawings, pictures, dimensions and other performance data are only binding if they are expressly agreed in writing. They are not warranted characteristics in terms of merchant law.
Information on delivery time:
In the detailed view of our products you will find details of delivery time. In order to guarantee the best service possible, we try to keep this information as accurate and current as possible. We can not exclude that the delivery statements can always be met. When processing your order we will notify you by e-mail if it turns out that the delivery is delayed or not possible. If possible, you will receive your order in one delivery. Partial deliveries are possible if your order contains items that can be sent separately. Additional costs for partial shipments are handled by us. Delivery and performance for our services is the company headquarters. Orders received till 14:00 clock we strive to ship the same day - If the product is available. The delivery of items that need to be ordered is longer. We will inform you accordingly. The delivery time of custom-made cable is approximately 3 - 5 working days. Compliance with the delivery times are subject to the proviso that our suppliers deliver on time. Compensation for late delivery is excluded. For orders from customers in foreign countries delivery may delay.
Shipping costs:
All prices are without shipping costs. For more information on delivery costs incurred click here 
Insurance - Shipping without risk:
Our shipments are insured. Insurance is already included in shipping cost. The effectiveness of insurance presupposes, that you consider carefully the delivery of goods to their integrity and only then give a receipt to the deliverer. If a consignment has been damaged during transportation or arrive incomplete, you can confirm this by the delivery. Otherwise, insurance claims with our insurance company can not be relied. Please inform us immediately of any damage but no later than 24 hours after receipt of the shipment at info@hifi-phono-house.com
. For more shipping information, click here.
Note WEEE determination:
There is no shipping takes place in EU countries on goods subject to registration under the EU - WEEE regulations, except France and Germany. This applies to electronics, speakers and other current-carrying devices for consumer electronics.
For your purchase you can choose between the payment by PayPal, Payment by bank transfer (including 2% discount), select COD (Germany only 8.90 € + 2.00 € handling fee payment card fee) or check (within France).
Consumer (§ 13 BGB) have a statutory right of withdrawal. For more information on Withdrawal click here.
Retention of Title:
Until full payment the delivered goods remains property of Hifi Phono House..
We reserve the right to provide the same quality and price performance (good or service), or not to perform the promised service in case of their unavailability.
The warranty depends on the manufacturer's warranty. The warranty period begins upon receipt of the goods. Please preserve the warranty card and proof of purchase carefully. If a repair is necessary, you can send the goods directly to the manufacturer, this path is generally the fastest method. The address of the manufacturer can be found on the warranty card and / or in the instructions. Of course we will also personally take your repair. Please inform us in advance in this case at info@hifi-phono-house.com
Rectification and Liability:
For a representative of Hifi Phono House to defect of the goods, you may require repair or replacement delivery. If an error is not corrected within a reasonable time, you have the right to cancel the purchase (conversion) or reduce the purchase price (reduction). Claims for damages for breach of duty and tort are excluded against Hifi Phono House and its vicarious agents. We are not liable for lost profits or other economic losses. The foregoing limitation shall not apply if the damage was caused by intent or gross negligence or personal injury. It also does not apply if the customer claims under § § 1, 4 Product Liability Act, claims because of the lack of a guaranteed property, or claims for damages because of default in accordance with § § 463, 480 para 2 BGB. The same applies for initial inability or impossibility to be represented, such as errors in price to the detriment of the company Hifi Phono House. The warranty period is twenty-four months from delivery. This period is a statute of limitations and applies to claims for compensation for consequential damages, provided that no tort claims are asserted.
Legal basis:
German law applies.
Contract language:
The contract language is German.
Court location:

Operator Information:
Hifi Phono House
Owner: Wanda Maier
Am Etschberg 1
66999 Hinterweidenthal
Phone: 06396-6609158
UST ID / TAX Number: DE246314613 
sales Manager: Wanda Maier
Despite careful control we assume no liability for the content of external links. For the content of linked pages their operators are responsible.